Refund & Cancellation Policy

Clear and transparent booking conditions

Last updated: May 2026

Payment Policy

No online payment is required. Payment is collected safely upon arrival only.

Cancellation Policy

  • Free cancellation up to 24 hours before the trip.
  • Late cancellations may incur operational fees.
  • No-shows may be charged if resources were reserved.

Rescheduling

You can reschedule free of charge at least 24 hours in advance, subject to availability.

Weather & Safety

Trips may be rescheduled due to weather or safety conditions at no extra cost.

Privacy Policy

How we handle your personal information

Last updated: May 2026

Data We Collect

We collect basic booking information such as name, contact details, selected trip, date, and number of guests.

How We Use Your Data

Your data is used only to confirm bookings, organize trips, and communicate important trip details.

Data Sharing

We do not sell, rent, or share your personal data with third parties.

Data Security

Your information is stored securely and only accessible to authorized personnel.

Terms & Conditions

Rules and guidelines for all bookings

Last updated: May 2026

Booking Confirmation

All bookings are confirmed upon submission. No advance payment is required. Payment is collected upon arrival.

Diving Safety Rules

Guests must follow instructor guidance at all times. Failure to comply with safety instructions may result in cancellation of participation.

Personal Responsibility

Guests are responsible for providing accurate health and booking information. Any medical conditions must be disclosed before the trip.

Liability Limitations

The company is not responsible for personal injury or loss resulting from failure to follow safety instructions.