Refund & Cancellation Policy
Clear and transparent booking conditions
Payment Policy
No online payment is required. Payment is collected safely upon arrival only.
Cancellation Policy
- Free cancellation up to 24 hours before the trip.
- Late cancellations may incur operational fees.
- No-shows may be charged if resources were reserved.
Rescheduling
You can reschedule free of charge at least 24 hours in advance, subject to availability.
Weather & Safety
Trips may be rescheduled due to weather or safety conditions at no extra cost.
Privacy Policy
How we handle your personal information
Data We Collect
We collect basic booking information such as name, contact details, selected trip, date, and number of guests.
How We Use Your Data
Your data is used only to confirm bookings, organize trips, and communicate important trip details.
Data Sharing
We do not sell, rent, or share your personal data with third parties.
Data Security
Your information is stored securely and only accessible to authorized personnel.
Terms & Conditions
Rules and guidelines for all bookings
Booking Confirmation
All bookings are confirmed upon submission. No advance payment is required. Payment is collected upon arrival.
Diving Safety Rules
Guests must follow instructor guidance at all times. Failure to comply with safety instructions may result in cancellation of participation.
Personal Responsibility
Guests are responsible for providing accurate health and booking information. Any medical conditions must be disclosed before the trip.
Liability Limitations
The company is not responsible for personal injury or loss resulting from failure to follow safety instructions.
Important Diving Documents
Please review and download the required documents before your trip.